Privacy Policy

Effective Date: April 1, 2025

Introduction

Welcome. You have arrived at a website provided by KIMI and/or one of its divisions, affiliates, subsidiaries, or joint ventures ("KIMI," "Company" or "we," "our" or "us"). We respect your privacy and want to protect your personal information.

This Privacy Policy governs the Company's family of brand websites, their subdomains, and all portals, applications, products, services, events, and any interactive features or other services that post a link to this Privacy Policy (each, a "Site"), as well as the KIMI mobile app and any future developed apps by KIMI (the "Apps"). This Privacy Policy also applies to information (including the "PersonalInformation" defined below) that we may collect from you in person at our physical locations (each a "Location" or collectively, "Locations") or properties that we own or manage (each a "Property" or collectively, "Properties"), via phone calls or other communications with our representatives, and in any other instance when you contact us. We refer to all of the above as our "Services."

All references to "you," "your" or "User" in this policy means the person who accesses, uses, or registers for our Site or our Services. If you use or access our Site or our Services on behalf of a company or organization, such company or organization will also be considered to be a party to this Privacy Policy and any agreements you make.

If you voluntarily provide your information in the course of interacting with our Sites or Apps, or otherwise using our Services, we will take that as your agreement to our collection, use, and disclosure of your information as set forth in this Privacy Policy. This Privacy Policy is part of our Terms of Use, which govern your use of the Site, Apps and Services. By using our Sites or Apps, contacting us to inquire about our Services, or visiting our Locations, you consent to our Privacy Policy and agree to our Terms of Use.

In this Privacy Policy, we tell you what information we collect from you, the sources from which we get that information, why we collect it, how we use it, under what circumstances we may share it with third parties, how we protect that information, and what choices you may make about that information. If you have questions about this Privacy Policy, contact us at abdullahbaigbappy@gmail.com.

This Privacy Policy does not apply to any products, services, websites, or content that are offered by third parties ("Third-Party Services"), which are governed by their respective privacy policies. If you click a link for these Third-Party Services, please review the corresponding privacy policy and terms of use for the Third Party, as we are not responsible for their information collection practices.

What Information We Collect

The type of information that we collect depends on the context in which you interact with our Site and our Services.

1. Information You Provide to Us

In connection with the Services we provide, we may ask you to provide us with certain information, including:

  • contact information, like your first and last name, email address, home or business address, other shipping or billing addresses, telephone number, or mobile number;
  • consumer information, like a username, your purchase and/or service history, your preferences or a consumer profile;
  • financial information needed to complete a transaction with us, including credit card or debit card number, banking information, or other financial information;
  • demographic information, such as your country, state, or county of residence or business operation ("Demographic Information"); and
  • other information that could reasonably be used to identify you personally or identify your household or device;

Separately, you also may provide us with the following Personal Information when you interact with us or the Services:

  • Social media information, such as social media handles, content and other data shared with us through third-party features that you use on our Site and other service (such as apps, tools, payment services, widgets and plug-ins offered by social media services like Facebook and Twitter) or posted on social media pages (such as our social media page or other pages accessible to us);
  • recordings of your voice, as may be contained in customer service phone recordings kept for quality assurance purposes or training (you will always be notified in advance if we record our calls with you for quality assurance purposes);
  • your image or likeness as captured on audiovisual recordings in the public spaces of our Locations;
  • your biometric information (such as a handprint or fingerprint) if used for providing secure access to one of our Locations; and/or
  • your geolocation information if you have enabled your device's location services or if you type in your address.

Additionally, we may obtain other identifying information from you where you expressly provide us with the information. This information could come from interviews and telephone calls with you, letters, emails or other communications from you, information from your referral or reference sources, information provided via web forms or inputs/uploads into our Site or at events we attend or sponsor, documents you have provided to us.

These items are collectively referred to in this Privacy Policy as "Personal Information."

We may collect this Personal Information when you:

  • Request information from us via forms or emails, such as signing up for our newsletter or requesting information about a Location or a future Location;
  • Contact us regarding a question, concern, or inquiry, such as when you make inquiries concerning our Sites, products and/or Services (including at in-person events, or by phone or email);
  • Register and create an account on our Site;
  • Sign up or request to be placed on our mailing and/or email marketing lists;
  • Purchase products or Services from us;
  • Request support and assistance, or inquire about your interactions with us;
  • Provide billing information to us;
  • Post user-generated content in your app or forum;
  • Participate in a sweepstakes or contest sponsored or co-sponsored by us; and/or
  • Otherwise interact with the Sites or our representatives.

Your decision to provide us with information is voluntary, but if you choose not to provide any requested information, you may not be able to take advantage of all of the Site's or App's features or our Services, including ordering products or Services, submitting inquiries, or signing up for newsletters or marketing lists.

2. Information that Is Automatically Collected

In addition to information that you choose to submit to us, we and/or our service providers may automatically collect and/or store certain information when you visit or interact with the Site or use Wi-Fi at any of our Locations ("Usage Information"). This Usage Information may be stored and/or accessed from your personal computer, laptop, tablet, mobile phone or other device (a "Device") whenever you visit or interact with our Site or with Wi-Fi at one of our Locations. Usage Information may include:

  • Your IP address, MAC Address, IDFA, Android/Google Advertising ID, IMEI, or another unique identifier ("Device Identifier");
  • Your Device functionality (including browser, browser language, operating system, hardware, mobile network information);
  • Referring and exit web pages and URLs;
  • The areas within our Site that you visit and your activities there, including remembering you and your preferences;
  • Your Device location or other geolocation information, including the zip code, state or country from which you accessed the Services;
  • Your Device characteristics; and
  • Certain other Device data, including the time of day you visit our Site.

For location information, we may use this information to provide customized Services, content, promotional offers, and other information that may be of interest to you. If you no longer wish for us or our service providers to collect and use location information, you may disable the location features on your device. Consult your device manufacturer's settings for instructions. Please note that if you disable such features, your ability to access certain features, Services, content, promotions, or products may be limited or disabled.

3. Our Use of Cookies and other Tracking Technologies

As part of our automatic collection of Device or Usage Information, we may use various methods and technologies to store or collect such Usage Information ("Tracking Technologies"). Tracking Technologies may set, change, alter or modify settings or configurations on your Device. A few of the Tracking Technologies used on the Site, include, but are not limited to, the following (as well as future-developed tracking technology or methods that are not listed here):

  • Cookies. A cookie is a file placed on a Device to uniquely identify your browser or to store information on your Device. Our Site may use HTTP cookies, HTML5 cookies, and other types of cookie technology to store information on local storage.
  • Web Beacons. A Web Beacon is a small tag (which may be invisible to you) that may be placed on our Site's pages and messages.
  • Embedded Scripts. An embedded script is programming code that is designed to collect information about your interactions with the Site, such as the links you click on.
  • ETag, or entity tag. An Etag or entity tag is a feature of the cache in browsers. It is an opaque identifier assigned by a web server to a specific version of a resource found at a URL.
  • Browser Fingerprinting. Collection and analysis of information from your Device, such as, without limitation, your operating system, plug-ins, system fonts and other data, for purposes of identification.
  • Recognition Technologies. Technologies, including application of statistical probability to data sets, which attempt to recognize or make assumptions about users and devices (e.g., that a user of multiple devices is the same user).

We may use Tracking Technologies for a variety of purposes, including:

  • To allow you to use and access the Site, including for the prevention of fraudulent activity and improved security functionality or to allow you to make use of cart or payment functionality;
  • To facilitate navigation, display data more effectively, collect statistical data, personal your experience while using the Site, and recognize your computer to assist in your use of the Site;
  • To assess the performance of the Site, including as part of our analytic practices or otherwise to improve the content, products or services offered through the Site;
  • To offer you enhanced functionality when accessing the Site, including identifying you when you sign into our Site or keeping track of your specified preferences or to track your online activities over time and across third-party sites; and
  • To deliver content relevant to your interests on our Site and third‑party sites based on how you interact with our advertisements and/or content.

You can get more information about Cookies and Tracking Technologies, and instructions on how to opt out of cookies and certain tracking technologies, in our "Ads and Information About You" section below.

4. Information from Third Parties

We may collect information about you from other sources, including consumer credit reporting agencies or background check vendors. We may combine the information we collect from third parties with information that we have collected from you or through your use of the Services.

In addition, the Site may include functionality that allows certain kinds of interactions between the Site and your account on a third-party website or application. The use of this functionality may involve the third-party site providing information to us. For example, we may provide links on the Site to facilitate sending a communication from the Site or we may use third parties to facilitate emails or postings to social media (like a "Share" or "Forward" button). We also may provide links to allow third parties to process credit card and/or electronic payments. These third parties may retain any information used or provided in any such communications or activities and these third parties' practices are not subject to our Privacy Policy. We may not control or have access to your communications through these third parties. Further, when you use third-party sites or services, you are using their services and not our services and they, not we, are responsible for their practices. You should read the applicable third-party privacy policies before using such third-party tools on our Site.

Why We Collect Information

We use the information we collect about you in a variety of ways, including the following:

1. To Provide Our Services

We process certain Personal Information when you access or use our Site, Apps or Services, including to:

  • analyze and evaluate your application;
  • process your purchases of, or requests for, products and services;
  • create and verify user accounts;
  • facilitate the functionality of our Site and Apps, including payment-related functionality; and
  • customize experiences and personalization when you are on our Site, using our Apps, if you have given permission for location sharing.

2. To Communicate with You

We process certain information to communicate with you in relation to your accounts, our Services, our marketing, and your requests, including to:

  • communicate with you about orders, purchases, returns, services, accounts, programs, contests, and sweepstakes;
  • respond to your customer service inquiries and requests for information;
  • post your comments or statements on our Site or Apps;
  • send you marketing information about KIMI and our affiliated entities;
  • send you email communications such as electronic newsletters about our products, Services, events, and promotions;
  • implement your communications preferences, such as sharing information with our business partners so that they may email you about their promotions, products and initiatives; and
  • provide important safety information.

3. For Improvement of Our Site, Apps or Services

We want to ensure that our Site, Apps, and Services are continually improving and expanding so that we meet and exceed your needs and expectations. To do so, we may process certain Personal Information, including to:

  • maintain, improve, and analyze our Site, Apps or Services; and
  • detect, prevent, or investigate suspicious activity or fraud.

4. To Comply with Applicable Laws

We may be required to process certain Personal Information under certain laws and regulations, such as tax laws, as well as to:

  • maintain appropriate records for internal administrative purposes; and
  • comply with applicable legal and regulatory obligations, and respond to lawful governmental requests, as needed.

5. To Enforce our Terms, Agreements, or Policies

To maintain a safe, secure, and trusted environment for you when you use our Site, Apps, and Services, we use your Personal Information to ensure our terms, policies, and agreements with you and any third parties are enforced.

6. With Your Consent

We process certain Personal Information to fulfill any other business or commercial purposes at your direction or with your consent.

When We Disclose Information

Examples of when KIMI may share your information, including your Personal Information, include the following:

Other Community Members

Certain features of our Site and Services allow you to publicly share comments with other users. Any information that you submit through such features is not confidential and can be used by us for any purpose. In addition, when you use the Site, Apps or the Services, we may share certain Personal Information (such as your name, photo, contact information, or other information you have made visible in the Apps or Site) to other users of the Apps or Site in order to facilitate contact among users and/or between users and our representatives. Note that other users are not bound by KIMI's Privacy Policy. You agree that KIMI is not responsible for the actions of other users with respect to any Personal Information disclosed in the Apps or Site. It is important that you review the applicable Privacy Policy for the event, sponsoring organization, Property or Location before providing your information in connection with that event. We request that you treat all Personal Information received about other Users with the same respect and care you would want for your own information.

Third Parties Providing Services to KIMI

We may use Third-Party Service providers to perform certain services on behalf of us or the Site, Apps or Services, such as: (i) creating and updating Site and Apps functionality; (ii) billing or processing credit cards, and/or electronic or manual payments; (iii) assisting us in Site and Apps operations; (iv) managing a database of resident, tenant, customer and consumer information; (v) hosting the Site or Apps; (vi) designing and/or operating the Site's or Apps' features; (vii) providing any of the Services necessary to operate our business; (viii) tracking the Site's or App's activities and analytics, including marketing and market research; (ix) data enhancement (to learn more about our customers); (x) enabling us to send you special offers or perform other administrative services, such as customer service, security, tech, operational support, email and legal services; (xi) providing free Wi-Fi services at our Locations; and (xii) other services designed to assist us in maximizing our business potential. We may provide these vendors with access to user information to carry out the services they are performing for you or for us. Those vendors may have additional or different privacy policies and/or Terms of Service. You should be sure that you read and agree to those policies and Terms.

To Protect the Rights of KIMI and Others

To the fullest extent permitted by applicable law, we may also disclose your information when required to by law or if we believe in good faith that doing so is necessary or appropriate to: (i) protect or defend the rights, safety or property of KIMI, its affiliates, third parties or the general public (including through the enforcement of this Privacy Policy, our Terms of Use, and other applicable agreements and policies); (ii) comply with legal and regulatory obligations (e.g., pursuant to law enforcement inquiries, subpoenas or court orders); or (iii) to respond to claims that any content violates the rights of a third party. This includes exchanging information with other companies and organizations for fraud prevention, spam/malware protection, and other similar purposes. To the fullest extent permitted by applicable law, we have complete discretion in electing to make or not make such disclosures, and to contest or not contest any requests for such disclosures, all without notice to you.

Affiliates and Business Transfer

We may share your information with our parent, subsidiaries, and affiliates. As part of this sharing of information with our parent, subsidiaries and affiliates, this means that once you provide us with information, any one of our related entities may use your information including for marketing purposes, pursuant to the terms of this Privacy Policy. We also reserve the right to disclose and transfer all such information: (i) to a subsequent owner, co-owner or operator of the Site, Apps and/or our Services; or (ii) in connection with a merger, consolidation, restructuring, the sale of substantially all of our interests and/or assets or other corporate change, including during any due diligence process.

We may aggregate, de-identify, and/or anonymize any information collected through the Site, App or Services such that such information is no longer linked to your personally identifiable information. We may use and share this aggregated and anonymized information (non-Personal Information) for any purpose, including without limitation, for research and marketing purposes, and may also share such data with our affiliates and third parties, including advertisers, promotional partners and others.

We also may share your information, including your Personal Information, with our affiliates and other third parties, such as companies with whom we have marketing or other relationships, for direct marketing purposes. In addition, we may share the information we have collected about you, including Personal Information, as disclosed at the time you provide your information and as described in this Privacy Policy.

Ads and Information About You

You may see certain ads on our Site because we participate in advertising networks administered by third parties. These networks track your online activities over time and across third party websites and online services by collecting information through automated means, including through the use of the Tracking Technologies described above, and they use this information to show you advertisements that are tailored to your individual interests. The information they collect includes information about your visits to our Site, such as the pages you have viewed, or use of our Apps. This collection and ad targeting takes place on our Site and Apps, as well as on third-party websites that participate in the ad network. This process also helps us track the effectiveness of our communications and marketing efforts.

We may also use Tracking Technologies, such as our own cookies, to provide you with personalized online display advertising tailored to your interests. We and third-party vendors, including Google, use first-party cookies (such as the Google Analytics cookie) and third-party cookies (such as a DoubleClick cookie) together to report how your ad impressions, other uses of ad services, and interactions with these ad impressions and ad services are related to visits to our Site.

If you would like more information about behavioral advertising practices, go to the Digital Advertising Alliance's WebChoices tool at www.aboutads.info. To learn about your choices in connection with these practices on the particular device on which you are accessing this Privacy Policy, please visit http://www.networkadvertising.org/choices and http://www.aboutads.info/choices. You may also click on the informational icon contained within each interest-based ad. We do not control these opt-out links or whether any particular company chooses to participate in these opt-out programs. We are not responsible for any choices you make using these mechanisms or the continued availability or accuracy of these mechanisms.

You can set your web browser to alert you when a cookie is being used. You can also get information on the duration of the cookie and what server your data is being returned to. You then can accept or reject the cookie. Additionally, you can set your browser to refuse all cookies or accept only cookies returned to the originating servers.

You can opt in or out of cookies at any time – except strictly necessary cookies (these are used to help make our website work efficiently). If you wish to restrict or block the cookies set by any website, you can do this through the web browser settings for each web browser you use, on each device you use to access the internet. You may "clear" all cookies to force our cookie preferences panel to restart so that you may change your cookie preferences at any time. Currently, you cannot synchronize your settings between your browsers and devices (e.g., your computer and your smartphone), so you must manage your cookies on each browser, on each device.

Information on controlling and deleting cookies, including on a wide variety of browsers, is also available at allaboutcookies.org. Some of the more popular browsers (and links to manage your cookies on each) are: Microsoft Edge, Firefox, Safari, and Google Chrome.

Some services may not function or may have more limited functionality if your web browser does not accept cookies. However, you can allow cookies from specific websites by making them 'trusted websites' in your web browser.

If you do not wish to accept cookies from one of our emails, you can choose not to download any images or click on any links. You can also set your browser to restrict cookies or to reject them entirely. These settings will apply to all cookies, whether included on websites or in emails. Depending on your email or browser settings, cookies in an email may sometimes be automatically accepted (for example, when you've added an email address to your address book or safe senders list). For more information, refer to your email browser or device instructions.

Please note that even if you exercise the opt-out choices above, you may continue to receive advertisements, for example, ads based on the particular website you are viewing (e.g., contextually based ads) or ads that are not targeted at you which may be less relevant. Also, if your browser (like some Safari browsers) is configured to reject opt-out cookies when you opt out on the DAA or NAI websites, your opt-out may not be effective.

Your Choices About the Information We Collect

You have many choices when it comes to your Personal Information. You may always change the settings on your Device (such as location settings, cookies, or allowing apps to track you) to limit some of the information that is shared with us.

1. Controlling Your Cookies

You may adjust your cookies as described in the Ads and Information About You section if you are concerned about targeting and advertising.

2. Communications Preferences

With respect to our marketing activities, if you do not wish to receive e-mails about special offers, events, and other promotions from us, email us at abdullahbaigbappy@gmail.com to opt out, or click the link in the email to "unsubscribe."

If you would prefer that we not share your name and mailing address with third parties (other than with our affiliates) to receive promotional offers, you have the option to opt out of such sharing. To do so, please email us at abdullahbaigbappy@gmail.com.

Please note that certain of your Personal Information, such as your name or other identifying information, may remain in our database even after a data request in order to maintain the integrity and historical record of our database and systems.

Children's Privacy

KIMI recognizes the importance of children's safety and privacy. The Site is not designed to attract children and are not intended for use by any children under the age of 18. We do not request, or knowingly collect, any personally identifiable information from children under the age of 18. If you are the parent or guardian of a child under 18 who you believe has provided their information to us, please contact us at abdullahbaigbappy@gmail.com to request the deletion of that information.

Security

We incorporate commercially reasonable safeguards to help protect and secure your Personal Information. However, no data transmission over the Internet, mobile networks, wireless transmission, or electronic storage of information can be guaranteed 100% secure. As a result, we cannot guarantee or warrant the security of any information you transmit to or from our Site or App, and you provide us with your information at your own risk.

Contact Information

If you have questions or concerns with respect to our Privacy Policy, you may contact us at abdullahbaigbappy@gmail.com.